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Product Solutions > Decision Metrics > Business Intelligence Solutions

Premier Viewpoint | Premier PrimePlus | Premier Customer View | Premier Customer Profitability

Premier Viewpoint

Premier Viewpoint simplifies database management, enabling your staff to author, manage and view reports from a single portal. Premier ViewPoint provides concise and easy-to understand access to the valuable data you rely on to make decisions and formulate policy.

Premier PrimePLUS

PrimePLUS is the business intelligence solution that allows managers to view the complete interaction of key performance indicators driving your business. Using this interactive analysis tool, managers are able to focus on highly summarized information to explore up, down and across the financial and demographic spectrum of your organization. PrimePLUS simplifies decision making by turning data into multidimensional information packages called PrimePLUS Data Cubes. A PrimePLUS Data Cube is comprised of selected strategic data from your Prime database, which provides a customized repository of information.

Premier Customer View

Premier Customer View is a powerful relationship management solution, combining the content-tracking capabilities with customer inquiry, cross-selling, referrals and task management. Customer data, from demographics for all accounts, recent contacts and “next product to sell” information, is displayed in an easy-to-navigate, Web-based format. It enables you to take referrals, open new accounts, review customer contacts and perform all other functions related to managing portfolios.

Premier Customer Profitability

Premier Customer Profitability makes it easy to deliver the highest levels of service to your customers by delivering profitability analysis straight to the desktop. It starts with the valuable information found in the Premier cores system and merges this information with profit metrics from another Fiserv company, IPS-Sendero’s Relationship Profitability Manager (RPM). This information is then accessible to your front-line employees through the ITI Premier inquiries.